Pingu Makes EveryChat Count

We transforms your website into a real-time communication channel and Connect with website visitors instantly via Telegram, our mobile app, or AI-powered replies.

Get started

Download our app

1k+Downloads

Hi 👋 Is anyone here?

Always! How can I help today?

Hey there, How can I help you?

Can you answer questions instantly?

Let me connect you to the food shop.

Download our app

Quick Setup Process

Set up Pingu in 4 simple steps

Step 1

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Step 4

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About us

We Believe Customer Communication
Should Be Effortless

Customer conversations shouldn’t be complicated. Yet most businesses juggle multiple dashboards, disconnected tools, and complex systems just to reply to a simple message. We built Pingu to simplify that. Pingu transforms your website into a real time communication channel, giving your team faster conversations, better organization, and a smoother support experience.

0k+Messages sent daily

0%Customer satisfaction

0/7AI support availability

0k+Conversation managed monthly

Features

Built for teams that manage conversations at scale across multiple platforms

24/7 AI Assistant

An intelligent AI assistant that answers customer questions instantly, day or night. Your support never sleeps.

AI + Human Hybrid Support

Your AI assistant handles conversations while admins can jump in anytime to personally chat with customers.

Multilingual Conversations

Communicate with customers around the world. The AI assistant understands and replies in multiple languages.

Easy AI Training

Simply add your website URL and the AI learns from your content. It can also refresh and update its knowledge weekly.

Telegram & Mobile Inbox

Reply to customers directly through Telegram or the Pingu mobile app, so your team can support customers from anywhere.

Customizable Chat Widget

Match your brand with a fully customizable chat widget including styles, greetings, and appearance.

Multi-Admin Collaboration

One shared inbox for your team. Multiple admins can manage conversations together without confusion.

Chat History & Insights

Access past conversations and track performance to continuously improve your customer support.

Real-Time Notifications

Get notified instantly when a visitor sends a message so you never miss a potential customer.

How It Works

Get your AI chat support up and running in minutes and meet customers where they are.

Customize Your Chat Widget

Choose your brand colors, enable or disable the AI assistant, and adjust the chat widget to match your website.

Train Your AI Assistant

Add your website URL and the AI will learn from your content. You can also add extra information anytime.

Add It to Your Website

Copy the embed code and paste it into your website. Your chat is ready to go.

Start Chatting

When visitors send a message, the AI replies instantly. You’ll also receive the message in Telegram and the Pingu mobile app, so you can jump in anytime.

Work Together as a Team

Add multiple admins and manage conversations from one shared inbox.

Why Pingu?

Built for teams that manage conversations at scale across multiple platforms

Saves Time

Pingu is like your extra teammate who never sleeps, always ready to chat with your customers so you don’t have to wait.

Easy Setup

Getting started is a breeze! Just add Pingu to your website, and you’re good to go. No confusing steps, no stress.

AI + Human Hybrid

Pingu handles the chats like a pro, but your team can jump in anytime to say hi personally. Everyone gets help, just the way they like it.

Multilingual

Say hello in any language! Pingu talks to your customers in their own words, more happy visitors, more opportunities.

Whether you're a small team or scaling fast, Pingu keeps your communication organized and under control. Built to Grow With You

Free Trial

per user

monthly

Perfect for trying out Pingu and exploring core features before upgrading. Start engaging with your website visitors instantly and experience how unified messaging can improve response time and customer satisfaction.

Get started

Features:

Basic tools for small teams

14-day free trial

1 Admin user

Live website chat widget

Telegram integration

Dedicated mobile support app

Limited AI-powered auto replies (100/month)

Basic analytics & insights

Pingu branding included

Premium

per user

monthly

Ideal for growing businesses that need faster responses, automation, and better team collaboration. Streamline customer communication across channels and never miss a sales opportunity.

Get started

Features:

Advanced tools for growing teams

Multiple admin users

Live website chat widget

Telegram integration

Dedicated mobile support app

AI-powered auto replies (500/month)

Advanced analytics & performance insights

Custom branding options

Priority email support

Enterprise Plan

Custom Pricing

Designed for larger teams that require advanced customization, scalability, and dedicated API support. Get a fully optimized communication system tailored to your business needs.

Contact Team

Features:

Customised solutions for large scale

Everything in Premium

Unlimited admin users

Dedicated account manager

Custom AI-powered auto replies (scalable)

Advanced analytics & reporting dashboard

Custom integrations (API access)

SLA-backed priority support

Full custom branding & white-label options

Got a question? We'd love to hear from you.

Whether you're exploring Pingu or ready to get started, our team is here to make things easy and clear. Send us a message, and let's start building smarter customer conversations together.

Hi 👋 Is anyone here?

Always! How can I help today?

Can you answer questions instantly?

Let me connect you to the food shop.